Inforgen Operations Features
-
![]()
Customer services
Capture and monitor all customer activity in one central location. Enquires, Quotations, Sales Orders, Sales Invoices and Tasks all linked and visible from the customer record, giving you the complete 360 view of your customers.Enquire >> -
![]()
Service delivery
Seamlessly sell products and services all through the same sales process. Once a sale has been confirmed, despatch and schedule the resource required to complete the fulfilment. Task and jobs configured with our workflow editor allow you to define the process that works for your engineers and technicians.Enquire >> -
![]()
Warehouse
Whether your business despatches from one or multiple locations, Inforgen can support your business. Warehouse and location management is fully user configurable, allowing you to build a simple or complex location hierarchy to suit your business needs. Inforgen stock management processes allow you to manage and track your stock movements with ease.Enquire >> -
![]()
Despatch
Our warehouse order management screen gives your warehouse team the information they need to pick and pack orders at the right time to meet your customers expected delivery date. Using our picklist wizard tool, users can either pick single or many orders in one go. And if the item isn’t in stock, a purchase order can be raised to fulfil that order or orders.Enquire >>
Simple, automated and efficient software
Enable customer services to deliver excellent service with accurate communications
Schedule work orders including allocation of stock and staff – perfect for planning and project managers
Standardised workflows and jobsheets for engineers and technicians
Warehouse management for stock, goods in, transfers and despatch
Manage complex orders with a bill of materials combining stock and services
Manage by exception – visible notifications on orders
Seamless integration