Inforgen Operations Management

Information, control and communication features to manage orders, stock and staff

Inforgen Operations Features

  • Customer services

    Capture and monitor all customer activity in one central location. Enquires, Quotations, Sales Orders, Sales Invoices and Tasks all linked and visible from the customer record, giving you the complete 360 view of your customers.

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  • Service delivery

    Seamlessly sell products and services all through the same sales process. Once a sale has been confirmed, despatch and schedule the resource required to complete the fulfilment. Task and jobs configured with our workflow editor allow you to define the process that works for your engineers and technicians.

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  • Warehouse

    Whether your business despatches from one or multiple locations, Inforgen can support your business. Warehouse and location management is fully user configurable, allowing you to build a simple or complex location hierarchy to suit your business needs. Inforgen stock management processes allow you to manage and track your stock movements with ease.
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  • Despatch

    Our warehouse order management screen gives your warehouse team the information they need to pick and pack orders at the right time to meet your customers expected delivery date. Using our picklist wizard tool, users can either pick single or many orders in one go. And if the item isn’t in stock, a purchase order can be raised to fulfil that order or orders.
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Simple, automated and efficient software


Enable customer services to deliver excellent service with accurate communications

Schedule work orders including allocation of stock and staff – perfect for planning and project managers

Standardised workflows and jobsheets for engineers and technicians

Warehouse management for stock, goods in, transfers and despatch

Manage complex orders with a bill of materials combining stock and services

Manage by exception – visible notifications on orders

Seamless integration


Work Orders are automatically generated

Invoice automatically generated when orders are completed

Schedule jobs and work orders – by stock and activity type

Warehouse management with full stock audit trail

Configure your business workflows

Efficient despatch with accurate picking and packing

Automated purchasing for low stock levels or just in time ordering