Inforgen Multi Channel.

Combined sales across all channels, everything managed in one unified platform.

Inforgen Multi Channel

Selling across multiple platforms is no longer optional — it’s the standard. But keeping everything in sync can be a nightmare without the right systems in place.

With Inforgen Multi Channel, you can manage all your sales channels from one place. Whether you’re selling on your own website, Amazon, eBay, BigCommerce, or through Google Shopping and affiliate platforms, Inforgen keeps your products, inventory, pricing, and orders aligned — automatically.

Say goodbye to manual updates, overselling, and lost orders. Inforgen gives your team real-time visibility across every channel, helping you deliver a consistent customer experience, manage stock efficiently, and respond to changes in demand faster.

And because it’s all connected to your back-office operations — from fulfilment and purchasing to finance and customer service — your business can scale without chaos.

Simplified Multi-Channel Management

Connect once — manage everywhere

Control listings across Amazon, eBay, BigCommerce, WooCommerce, and Google Shopping from one central catalogue. Update product details — including pricing, descriptions, and availability — in Inforgen and push changes instantly across all connected platforms. This eliminates duplicate entry, reduces human error, and ensures your brand stays consistent, no matter where your customers shop.

Maintain consistent data across platforms

Inforgen keeps all your product information synchronised across every channel. Central control over pricing, imagery, titles, and variants means fewer mistakes, faster updates, and better customer confidence. Your team spends less time fixing inconsistencies and more time optimising listings and launching new products.

Real-time order synchronisation

Orders from every platform feed directly into Inforgen the moment they’re placed. Instead of juggling multiple inboxes or dashboards, your team sees all incoming orders in one live view — ready for picking, packing, and dispatch. It streamlines fulfilment and makes it easy to spot delays or exceptions early.

Control visibility and listings by channel

Decide which products appear on each sales platform — and tailor details to fit the channel. You can list your entire catalogue on one site while promoting curated ranges on others. This gives you flexibility in your sales strategy without losing operational efficiency.

Boost Efficiency, Reduce Risk

Inventory that’s always up to date

Inforgen updates stock in real time as products are sold, returned, or restocked. This keeps your listings accurate across every channel and prevents costly overselling. By automatically syncing inventory movements, your team avoids manual adjustments and customers get a better buying experience.

Avoid channel conflict and pricing discrepancies

Create channel-specific pricing and promotions from one interface. Inforgen allows you to offer bundles on eBay, discounts on Amazon, or premium pricing on your own site — all while maintaining control. This ensures pricing integrity and avoids revenue-impacting conflicts between channels.

Simplified returns and unified customer service

Manage returns, refunds, and customer messages from all platforms in one place. Your support team can view full order histories, shipment data, and previous interactions — regardless of where the sale occurred. It reduces resolution time and improves consistency across the customer journey.

Exception handling made easier

Automatically flag and escalate issues like payment failures, stock mismatches, or duplicate orders. Inforgen routes exceptions to the right person or team so they can be resolved quickly — reducing bottlenecks and keeping your operations running smoothly.

Scalable Integrations That Grow with You

Support for leading sales platforms

Inforgen connects directly to the platforms that matter most — Amazon, eBay, BigCommerce, WooCommerce, and Google Shopping. These native integrations mean no plugins, fewer sync errors, and a far more stable connection between your sales channels and your core business system.

Future-proofed with flexible APIs

As you expand into new markets or channels, Inforgen’s robust API lets you integrate with bespoke websites, new platforms, or ERP systems. You retain full control over data flows and can extend Inforgen’s capabilities without being tied to rigid architecture.

Connected to your core operations

Inforgen links multi-channel sales directly to warehouse, courier, finance, and CRM systems. Orders flow from checkout to dispatch with all relevant data — including product SKUs, customer preferences, and payment info — already in place. That means faster fulfilment and fewer errors.

Channel performance insights built in

Track key metrics like order volume, revenue per platform, average fulfilment time, and return rates. Inforgen provides clear, real-time reporting by channel, helping you understand what’s working and where to invest more. These insights support faster, smarter decision-making at every level.

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