Solid, reliable, round the clock infrastructure monitoring
At Inforgen, we have developed a state-of-the-art Proactive Monitoring and Alerting System that empowers our Managed Services customers to stay ahead of potential IT issues and maintain optimal system performance. Our system is designed to continuously monitor networks, servers, applications, and infrastructure components, ensuring that any potential problems are identified and addressed before they can cause significant disruptions or downtime.
Using advanced monitoring tools and intelligently crafted triggers, our proactive system actively tracks key performance indicators, such as CPU usage, memory utilisation, network bandwidth, and storage capacity keeping a record of these figures for future further analysis. This allows us to detect potential issues, such as hardware failures, software glitches, or network bottlenecks, in real-time.
Once an abnormality is detected, our system triggers immediate alerts to our dedicated team of IT experts. These alerts are customised to provide actionable information, including the nature of the issue and the severity level, giving our team the ability to quickly prioritise the response actions. Our team promptly investigates the alert and takes proactive measures to mitigate possible issues, preventing it from escalating into a major incident.
With our proactive monitoring and alerting system, businesses can enjoy the peace of mind that their IT infrastructure is constantly being monitored and protected, ensuring smooth operations, and minimising any potential impact on productivity.
Key benefits of our Proactive Monitoring and Alerting System
Minimised downtime: By continuously monitoring your IT infrastructure, we can swiftly detect and address potential issues, reducing the risk of system downtime and keeping your business operations running smoothly.
Enhanced performance: Our monitoring system tracks vital performance indicators, allowing us to optimise resources, identify bottlenecks, and improve overall system performance.
Early issue detection: Our proactive approach enables us to identify and resolve IT issues before they escalate, preventing small problems from turning into major incidents.
Increased productivity: With fewer interruptions and faster issue resolution, your employees can focus on their core tasks, leading to improved productivity across the organisation.
Cost savings: By addressing issues proactively, we help you avoid costly emergency repairs, minimise the impact of potential downtime, and optimise your IT investments.
Customisable alerts: Our alerting system can be tailored to your specific needs, ensuring that we receive relevant and actionable notifications based on predefined thresholds and criteria that match your business needs.
24/7 monitoring: Our system operates round the clock, providing continuous monitoring and alerting, even outside regular business hours. Our automatic severity identification allows us to deal with high priority alerts even out of hours.
Peace of mind: With our proactive monitoring in place, you can have peace of mind, knowing that your IT infrastructure is being actively monitored and safeguarded by our expert team.
Data-driven decision-making: The insights and reports generated by our monitoring system allow us to make better informed recommendations about your IT environment, enabling proactive planning and a more streamlined resource allocation.
These benefits collectively contribute to a more stable, secure, and efficient IT environment, empowering your business to thrive in today’s technology-driven landscape.